Return Policy

At SOLVORITH, we operate with clarity and accountability. This Return Policy outlines eligibility, time limits, procedures, and exceptions for refunds related to products or services purchased through solvorith.quest.

Refund Eligibility

You may be eligible for a refund if the following conditions are met:

  • The request is submitted within the specified return window.
  • The product or service was purchased directly from solvorith.quest.
  • Proof of purchase (order confirmation or receipt) is provided.
  • The item or service has not been materially altered, misused, or transferred.

SOLVORITH reserves the right to verify all claims before approving a refund.

Time Limits

Refund requests must be submitted within:

  • 14 days from the date of purchase for digital products or subscriptions.
  • 30 days from the date of delivery for physical goods, where applicable.

Requests submitted outside these timeframes may not be eligible unless required by applicable law.

How to Request a Refund

To initiate a refund request:

  1. Send an email to [email protected].
  2. Include your full name, order number, and date of purchase.
  3. Provide a detailed explanation of your request.

Our team will review your submission and respond within 3–5 business days.

Requirements

  • Proof of purchase issued by SOLVORITH.
  • Original payment method information for refund processing.
  • For physical goods: items must be returned in original condition and packaging.

Refunds are issued to the original payment method only. Processing times may vary depending on your financial institution.

Exceptions

  • Customized or personalized services already delivered.
  • Digital products accessed, downloaded, or substantially used.
  • Promotional or discounted items marked as final sale.

SOLVORITH may deny refund requests that do not meet the outlined criteria or that show evidence of misuse.

Customer Service

For questions regarding this Return Policy, please contact our support team.

Email: [email protected]
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (UTC)

Contact Support